“I am more self-aware of my body language and stress triggers.”
“Civility matters because it’s a waste of time and resources to argue and debate before checking out our assumptions, errors and misunderstandings.”
“The workshop helped me learn to go toward conflict and negotiate instead of avoid or compete.”
“In the future I will be more thoughtful and practice asking open-ended questions — questions that help get to the heart of the issue through clarifying.”
“The materials have been useful in navigating the multi-faceted world of municipal legal and policy issues.”
“If civility is respect, listening, and advocating for what one believes in, it’s the backbone of democracy. Without civility, any ‘democracy’ is a sham.”